To make sure you have selected the bank connector that corresponds to your access, you need to go to your bank's website and log in, then check that the urls displayed below match your url in your browser:
โ ๏ธ Information โ ๏ธ
๐ย Click the document below if you are using your user ID + user code + password:
๐ Click the document below for further instructions if you are using a user ID + user code + wireless reader
<aside> ๐ Connect BTP Banque to Silvr
</aside>
If you are still finding difficulties connecting, please contact our customer support team by email at [email protected].